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Haydent LLC / Our promise
Lifetime workmanship warranty

We stand behind
every job we do.

Haydent LLC warrants the workmanship on every repair we perform — paintless dent repair, panel replacement, paint, and glass — for as long as you own the vehicle. If something we fixed later shows a defect, we make it right.

How it works

  1. Call Haydent LLC at (281) 642-2188 or email hayden@haydent.info or info@haydent.info with photos and a short description. Call for nearest location.
  2. We’ll inspect the issue — at our shop, on-site at your home, or at a qualified dealership body shop of your choice.
  3. If the issue is traceable to our original work, we pick one of three remedies:
    • Re-repair it ourselves at no cost to you, or
    • Pre-authorize a dealership quote and pay the shop directly on completion, or
    • Reimburse you after the approved repair is finished.
  4. A Haydent LLC manager reviews and approves any third-party quote before work is authorized or payment is issued. Approvals are usually same-day.

What’s covered

  • Workmanship defects on dent, paint, panel, or glass work that Haydent LLC performed
  • Issues like paint peel, weld failure, improper panel alignment, or glass seal leakage that trace back to our repair
  • Covered for as long as you own the vehicle — transferable on request (same VIN, new owner)

What’s not covered

  • New damage from subsequent hail, collision, vandalism, or normal wear and tear
  • Repairs performed by other shops before or after our work
  • Pre-existing conditions disclosed at original estimate and accepted “as-is”
  • Aftermarket modifications, accessories, or non-factory parts installed by others
  • Any claim where the root-cause inspection concludes the issue is unrelated to our repair — in those cases we’ll tell you directly and recommend where to go next, but reimbursement does not apply

Why the manager-approval step?

It protects both of us. It confirms the issue is from our work (not new damage), that the proposed repair is the right fix, and that the quote is fair. That’s how we stay accountable for our work — and only our work.

Your repair. Our responsibility.
For as long as you own it.Nationwide support. Call for nearest location.

Corporate office: 17601 Ronald Reagan Blvd, Leander, TX 78641

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Auto hail repair. Nationwide.
Call for nearest location.
(281) 642-2188

A better hail-damage photo checklist

How to Document Car Hail Damage for an Insurance Adjuster

A practical hail-damage photo checklist: vehicle context, panel details, glass, lighting and records to prepare before an insurance inspection.

AI illustration of a technician carefully circling hail dents on a black hood

AI illustration of dent mapping.

Before you zoom in on dents, establish the vehicle. That simple idea was at the heart of our earlier inspection guide, and it works anywhere in the country. Clear photos help explain what you can see and give a repair professional a useful place to start.

1. Full-vehicle context shots

Take a photo from each corner, far enough back to include the whole car. Note the year, make and model alongside the pictures. Save the approximate storm time and location in the same folder so the record stays together.

2. Let the light show the panel

Dents can disappear in one reflection and become obvious in another. Try soft, even light and move your viewing angle across the panel. Take one wider view of the hood, roof or trunk, then closer views of damage you can see. Do not climb onto the vehicle or stand in a dangerous position to reach the roof.

3. Keep scale and detail together

A ruler held nearby can provide useful scale without touching or scratching the paint. Save both the close view and its wider companion. Avoid filters, heavy contrast adjustments or drawing over the original file; make an annotated copy if you need to point something out.

4. Include glass, trim and water intrusion

Photograph visible chips, cracks, damaged trim and signs of water entering through broken glass. Record what you observe without assuming a specific cause or repair. An inspection should connect the findings to the proposed work.

5. Add a short walkaround

A slow video can show how a reflection changes as you move. Keep it steady and pause at panels that concern you. Ask your insurer or repair contact which file types they accept and how they want the originals delivered.

What photos can—and cannot—do

Photos support a conversation; they do not guarantee claim approval, a particular settlement or a repair method. Comprehensive coverage commonly addresses weather damage, but your own policy and deductible determine the insurance details. Confirm those directly with your insurer.

Bring your photos, existing estimate and questions to the inspection. Ask the estimator to explain any areas that need a closer look. A useful record is organized and honest—not a contest to make a dent look larger.

Sources & further reading

NAIC — What auto insurance covers
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